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You will need to request a Return Authorization number and Return Form which should accompany your return.  Returns that do not have proper paperwork may not be credited in the correct manner and will take longer to process.  We offer a 30 day return policy on all items with the exception of any item that has been personalized.  We will replace a personalized item in the case of a manufacturer defect only.

Council/Custom Orders:  Please call 203.222.7300

If you have a specific Council Order Question regarding volume pricing or ideas that you may need for fundraising, events, or team sponsorships please call!  Our creative sales team is happy to create one of a kind gifts for your Council activities!

Please feel free to reach out if we can be of any help!